Raising concerns about the conduct of the election and suggestions for future improvement

During the voting and counting period for a state election, any significant concerns about the way election services are being delivered by staff of the NSW Electoral Commission can be raised directly with the Candidate Helpdesk at candidates@elections.nsw.gov.au or on 1300 022 011. 

Raising concerns via the Candidates Helpdesk, rather than through the Contact us section on our website or otherwise, is preferred to support resolution of any serious matter as quickly as possible during an election period.

Otherwise, general complaints or suggestions about our service delivery may lodged by post, telephone or online using the details under Contact us on our website. Email communications via this channel can be made using the "Complaints or compliments about us" drop-down enquiry type on that webpage. The NSW Electoral Commission will respond to any complaints made this way in accordance with its Complaints Management Policy.